Privacy Policy

Last updated: January 10, 2025

1. Introduction

At FutureProof, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our career assessment platform.

By using FutureProof, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

When you use our Service, you may provide us with:

  • Account Information: Name, email address, password
  • Professional Information: Job title, industry, experience level, skills, work responsibilities
  • Assessment Responses: Answers to our career assessment questions
  • Payment Information: Billing details (processed securely)
  • Communication: Messages or feedback you send to us

2.2 Information We Collect Automatically

When you access our Service, we automatically collect:

  • Device Information: Browser type, operating system, screen resolution
  • Usage Data: Pages visited, time spent, features used
  • Location Data: General geographic location (with your consent)
  • Session Information: Session IDs, timestamps, assessment progress
  • Technical Data: IP address, user agent, referral sources

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use your information to:

  • Provide Our Service: Process assessments, generate reports, and deliver personalized recommendations
  • Analysis: Analyze your responses using our algorithm to provide career risk assessments
  • Account Management: Create and maintain your account, authenticate your identity
  • Payment Processing: Process transactions and maintain billing records
  • Communication: Send you assessment results, updates, and respond to inquiries
  • Service Improvement: Analyze usage patterns to enhance our platform and develop new features
  • Security: Protect against fraud, unauthorized access, and security threats
  • Legal Compliance: Meet legal obligations and enforce our terms

4. AI Processing and Data Analysis

AI Model Processing: Your assessment responses are processed by advanced AI models to generate personalized career risk scores and recommendations.

Data Anonymization: When possible, we anonymize and aggregate data used for AI training and service improvement.

No Human Review: Your individual responses are not manually reviewed by human staff unless you specifically request support or there's a technical issue.

5. Information Sharing and Disclosure

5.1 Service Providers

We share information with trusted service providers who help us operate our platform:

  • Stripe: Payment processing (they handle all payment data securely)
  • Cloud Providers: Cloud hosting and AI processing services
  • Database Services: Secure data storage and management
  • Analytics Services: Usage analysis and performance monitoring

5.2 Legal Requirements

We may disclose your information when required by law, court order, or legal process, or to protect our rights, property, or safety, or that of our users or others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this Privacy Policy.

5.4 What We Don't Share

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not share your individual assessment results with employers or other third parties without your explicit consent.

6. Data Security

We implement robust security measures to protect your information:

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Strict access controls and authentication requirements
  • Regular Audits: Security assessments and vulnerability testing
  • Secure Infrastructure: Industry-standard cloud security practices
  • Payment Security: PCI-compliant payment processing through Stripe

However, no system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

Account Data: We retain your account information and assessment results for as long as your account is active or as needed to provide services.

Inactive Accounts: Data from inactive accounts may be deleted after 3 years of inactivity, unless required for legal or business purposes.

Assessment Data: Your assessment results and recommendations are retained to provide ongoing access through your dashboard.

Legal Requirements: Some information may be retained longer as required by law, regulation, or legitimate business needs.

8. Your Rights and Choices

8.1 Account Control

  • Access: View and update your account information and assessment history

8.2 Communication Preferences

You can control the types of communications you receive from us through your account settings or by following unsubscribe instructions in our emails.

8.3 Cookie Controls

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

By using our Service, you consent to the transfer of your information to our facilities and service providers worldwide.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

If you believe we have inadvertently collected information from a child under 18, we will delete such information promptly upon discovery.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make significant changes, we will notify you by email (if you have provided one) or by posting a notice on our platform. We encourage you to review this Privacy Policy periodically.

Your continued use of our Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

12. Regional Privacy Rights

12.1 European Union (GDPR)

If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

12.2 California (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale (we don't sell personal information)
  • Right to non-discrimination for exercising privacy rights

13. Third-Party Links and Services

Our Service may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third parties.

We encourage you to read the privacy policies of any third-party services you interact with through our platform.